Privacy Policy

Last updated August 16, 2023

At Respondr, we take your privacy seriously. This Privacy Policy document outlines the information we collect, how we use it, and how we protect it. By using our services, you consent to the practices outlined in this policy.


Information We Collect

When you use Respondr, we collect information to provide you with our services. This information includes:

  • Personal Information: This includes your name, email address, phone number, and other information you provide when you register for our services.
  • Usage Information: We collect information about your interactions with our services, including the pages you visit, the time and date of your visits, and other usage statistics.
  • Location Information: We collect location data from your device to provide location-based services such as finding nearby first responders.


How We Use Your Information

We use the information we collect to provide and improve our services, as well as to communicate with you about your account and respond to your inquiries. We may also use your information to:

  • Conduct research and analytics to improve our services
  • Develop new services and features
  • Comply with legal and regulatory requirements
  • Protect our users and our services from fraud and other illegal activities


How We Protect Your Information

We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and physical security measures.
We also limit access to your information to those employees and contractors who need it to provide our services. We require these individuals to follow strict confidentiality obligations.


Third-Party Service Providers

We may share your information with third-party service providers who help us provide our services. These providers may include:

  • Payment processors
  • Customer support providers
  • Marketing and advertising partners
  • Analytics providers

We only share the information necessary for these providers to perform their services, and we require them to maintain the confidentiality and security of your information.


Your Rights

You have the right to access, update, and delete your personal information. You can do this by contacting us at the email address provided below.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.


Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@respondr.com.au.